Clear answers before you create an account.
Understand the trial, publishing controls, SEO/Search Growth, client portal and messaging, itinerary tools, referrals, Partner commission and cancellation process.
Is the seven-day trial really free?
Yes. Creating an account starts a seven-day trial without asking for card details. When the trial ends, access pauses until you actively choose a paid plan.
Can Travel Desk publish automatically?
Yes, for supported Facebook and Instagram connections when the agent deliberately enables Auto publishing. Existing plan quotas, schedules, connection checks and publisher controls still apply. TikTok preparation can be automated, but TikTok still requires the quick privacy, disclosure and exact-post approval before Direct Post. Search-page publication and client communications remain separately controlled actions.
Does Travel Desk replace my booking system or GDS?
No. Travel Desk is a marketing, search, client-work and business-growth platform. It does not replace your host agency, suppliers, GDS/OTA, professional checks or booking responsibility.
What is SEO + Search Growth?
It lets an agent define a Search Profile and create controlled search-ready pages around genuine niches, destinations, services and areas. Pages include metadata, canonical URLs and structured data, and can capture deliberate enquiries.
Does Travel Desk guarantee Google rankings?
No. Search engines and AI systems decide what they index and rank. Travel Desk provides structured, crawlable pages and first-party enquiry attribution; it does not fabricate impressions, clicks, positions or ranking guarantees.
How many SEO/Search pages can I publish?
Starter allows up to 3 published pages, Growth up to 15 and Pro up to 50. Drafts remain private until the agent explicitly publishes them.
What are the client landing pages and enquiry funnels?
Travel Desk can use search-ready and campaign landing routes to present a focused proposition and capture a traveller enquiry only when the visitor explicitly submits it. The source can then follow the enquiry into the agent workflow.
What does the secure client portal show?
Where enabled, the portal can bring together quotes, bookings, payment history, customer-visible documents and recent client activity. Messaging workflows sit alongside the client record so communication is better connected.
Can Travel Desk build itineraries and organise trips?
Yes, on eligible accounts. The itinerary workflow can create structured day-by-day plans, refresh official travel advice, add verified customer-visible facts, validate before sharing and connect approved handover information to Trip Hub. The AI Itinerary Bot is currently a Pro add-on.
What is the Agent News Centre?
It is a shared daily feed of quality-gated, source-linked travel information. Higher plans add saved items, archive access, local drafts and an optional daily digest.
How does the £10 customer referral credit work?
An eligible customer shares their personal link. If the referred customer pays and stays active for 30 days, the referrer earns £10 of non-cash Travel Desk subscription credit, subject to the referral terms and invoice-credit controls.
Can I earn £10 customer credit and Partner commission on the same referral?
No. The same referred subscription has one economic lane only. Customers can separately join the Partner programme for different referrals made through the Partner link.
How much can a Travel Desk Partner earn?
The separate Partner programme currently uses Bronze 15%, Silver 20%, Gold 25% and Platinum 30% tiers, subject to programme rules, successful payments and refund/reversal controls.
Can I use my logo and colours?
Optional visual branding is a Pro capability. The agent keeps control over where branding is appropriate.
Is support included?
Yes. Agents have a Support Centre for self-service guidance and ticket submission. Public enquiries can also be sent through the Contact page.
Can I cancel?
Yes. Paid subscriptions can be managed through the billing area. The cancellation policy and effective date are shown before you take action.
Still deciding?
Use the walkthrough or explore the client and search tools before starting the no-card trial.
