Service Operator:
Matthew King
Trading as Travel Desk
London, United Kingdom
Support: support@traveldeskshop.com
1. Agreement
These Terms govern your use of Travel Desk. By creating an account or using the Service you agree to them.
2. Eligibility and account security
- You must be at least 18 and able to form a contract.
- You are responsible for safeguarding your login credentials and for all activity under your account.
- You must provide accurate registration information.
3. Plans, billing and trials
- Subscriptions are billed monthly in advance via Stripe.
- Prices may change with notice; changes apply on the next billing cycle.
- Add-ons (Itinerary Bot, Video Bot, automation retainer) are optional subscriptions billed monthly.
4. Cancellations and refunds
Subscriptions can be cancelled anytime. Unless required by law, fees already paid are non-refundable. See the Cancellation Policy for details.
5. AI features and content responsibility
- The Service can generate text, captions, prompts, scripts and other outputs using AI (including OpenAI).
- You are responsible for reviewing and approving content before publishing or using it with clients.
- You must ensure generated content is compliant with platform rules, advertising standards, and applicable law.
6. Third-party services
Travel Desk integrates with third-party services such as Stripe and Make (Integromat) and social platforms. Their terms apply. Travel Desk is not responsible for third-party outages or policy changes.
7. Acceptable use
- No unlawful, infringing, deceptive, or harmful content.
- No attempts to bypass rate limits or security controls.
- No use for spam or prohibited affiliate practices.
8. Data and privacy
We process personal data as described in the Privacy Policy. You can request deletion via the Data Deletion page.
9. Availability and changes
We may modify or discontinue features. We aim for high availability but do not guarantee uninterrupted service.
10. Limitation of liability
To the fullest extent permitted by law, Travel Desk will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data or goodwill. Our total liability for any claim will not exceed fees paid by you to Travel Desk in the 3 months prior to the claim.
11. Indemnity
You agree to indemnify Travel Desk against claims arising from your content, your use of social platforms, or your breach of these Terms.
12. Governing law
These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.
13. Contact
Use the support email shown in the Service or your Stripe receipts.